Unclear information which led to a cancellation which eventually cost me £75 after I haggled from the £150 requested. I have used Cheapoair many times in the past but will never use them again. I understand as cheap o air have replied that there are terms and conditions. But this error was ten minutes old when I sought to rectify it. And again I was mislead into thinking that everything was ok. It was at my expense lol. I might add that the agents were very polite and we're sorry that they were unable to do anything for me because of company policy. Only the first agent was unclear in his exlaination of what was going to happen should I change the details of the erroneous flight. Once again this mistake was noticed the moment I printed off my flight details. I had booked a hire car also and needed two more days added because of the mixup. I paid 176.15 dollars deposit which I stood to lose had I cancelled. So I left it as it was and forfeited the extra days. I cannot understand how they can break policy and reduce my cancellation fee yet not wipe it out since I WAS a frequent flyer with them. So. Wearer of offers coming up after you put your desired dates in as the days may not. E what you require.
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