Recently had booked at "Extended Stay America Suites - Clearwater FLA.- Carillon Park" thru CheapOair. Made reservation due to flight cancelation. When I arrived at the hotel that evening, I found the reserved room smelling of cigarette/pot smoke, and with visibly large holes in the furniture. After taking a step back outside I noticed that most of the hotel units' doors were discolored and with signs of physical abuse (like due to being slammed, or to force entry). I attempted to get my reservation refunded at the front desk and they directed me back to CheapOair. I called CheapOair and they said that the hotel would not refund my money because made my reservation thru a CheapOair as a third party. So I'm $130 now (!?!?!) So BEWARE!!....Always best to book directly with the airline or hotel. That way you do have recourse.
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CheapOair is a flight-focused hybrid travel agency that specializes in providing cheap flights and great last-minute flight deals for travelers worldwide. Consumers can book flights, vacation packages, lodgings, car rentals, and more online or via our mobile apps for iOS and Android, by phone or live chat. Our proprietary technology helps our customers find deals and offers to destinations worldwide on over 500 airlines, 1 million lodgings, and 100s of car rental companies. See more
