This has been one of the most frustrating and dishonest experiences I've ever had. After promising a full refund in writing, the process dragged on for years with endless excuses. Now, they claim they can't locate my booking. This seems to be a tactic to evade responsibility. I've been patient, but their customer service is filled with delays and generic apologies. They promise what they don't deliver, shift blame, and treat customers poorly. It's not just bad service—it's deceptive. I will continue to share my experience publicly. Avoid this service at all costs.
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