In addition to inaccurate information from CheapTickets about my baggage (CheapTickets had indicated that my baggage allowance was for a one free carry-one and two free checked bags.This was one of the selling points for choosing Cheaptickets. However, after speaking with both airlines, I learned that I can have one free checked bag, in addition to a carry-on and a personal item. I have also learned that my flights were booked as two one-way trips, rather than as connecting flights - something that wasn't disclosed by Cheaptickets when the trip was booked. This may require that I retrieve my luggage in the first airport, go through security a second time, and recheck my baggage for my second flight. Furthermore, both airlines told me their partner airlines was the one I needed to check-in with. It took multiple calls, and approximately 3+ hours to resolve the issue, calling each airline several times.In reference to the two one-way flights; I wouldn't have minded had it been disclosed. In my experience, CheapTickets both withholds information and does not provide accurate details about and during the booking process, making it a stressful situation.There are much better consolidators, with similar prices, and clear info., which I will use when traveling in the future.
Claim your business profile now and gain access to all features and respond to customer reviews.
