A friend recommended this place for underwear, so I decided to give it a try. I ordered four items, but two weeks later I still haven't received anything. They claimed it would take only two days, yet I've had no updates. I've sent multiple emails with no response. The only communication I've had is the confirmation number, and it seems they won't ship my order. How can I initiate a chargeback? I've never done that before.
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