Review Time
A friend suggested this place for underwear, so I decided to try it out. I ordered four items, but two weeks later, I still haven't received anything. They claimed it would take only two days, yet I've had no updates. I've emailed but received no replies. The only communication I've had is the confirmation number, and it seems they won't ship my order. How do I initiate a chargeback? I've never done that before.
A friend recommended this place for underwear, so I decided to give it a try. I ordered four items, but two weeks later I still haven't received anything. They claimed it would take only two days, yet I've had no updates. I've sent multiple emails with no response. The only communication I've had is the confirmation number, and it seems they won't ship my order. How can I initiate a chargeback? I've never done that before.
As others have mentioned, the platform claims to ship orders in 1-2 days, but it's been over two weeks and my order still hasn't shipped. They aren't responding to my emails either. They just accept orders and delay processing, hoping customers will forget. It's clearly a scam.
I dislike writing negative reviews, but I feel it's necessary to warn potential customers. This website used to be reliable; I had made many purchases in the past. Last year I faced issues with their rewards program, which they did fix. However, I'm having problems again. I have points in my account, but when I check, nothing shows except the word 'Rewards.' I've sent three emails about this issue, and they've been unresponsive. This site should be closed down. I strongly advise against making any purchases here, and like many sites nowadays, there’s no phone number to call.
I was referred to this website by a friend who had a good experience, but like many others, I find that they are no longer shipping products and ignoring customer emails. Their site claims shipping within 2 days, yet after 2 weeks, my order hasn't shipped. I filed a dispute with my credit card company and won.
I've been a customer for years without issues, but I placed an order in October and it never arrived. The website says my order was 'fulfilled,' but tracking shows it was never delivered. I've contacted customer support multiple times with no response. They have a no refund policy for certain items, but my order included refundable items. I just want a refund, but I haven't heard back in over two months. I'm frustrated by their lack of communication, especially since I've been a long-time customer. I will not shop here again and will advise others against it.
It seems I'm experiencing the same issues as many other reviewers. I've been a loyal customer for over 10 years. I made a purchase in mid-November, and according to tracking, it was delivered in December. I forgot to update my shipping address, which is my fault, but I've emailed four times and tried to call with no response. I just want my items or a refund, but they refuse to reply. I'm very disappointed as they used to be a great company.
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