A friend suggested this place for underwear, so I decided to try it out. I ordered four items, but two weeks later, I still haven't received anything. They claimed it would take only two days, yet I've had no updates. I've emailed but received no replies. The only communication I've had is the confirmation number, and it seems they won't ship my order. How do I initiate a chargeback? I've never done that before.
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