Incompetent and UnprofessionalI would give this company 0 stars. You provide them with EVERYTHING before submitting, and they still delay. I provided them with every W2 and 1099 Form for each job each year along with validating with the payroll (ADP, Workday, Gusto). It claims to pull data from that API, but that data pulled is wrong or incomplete. When they call for employment verification, they have called in early morning hours like 4AM (CST). Customer Support is non existent, they have a useless chatbot that will give you a template of answers. I can't even call it Ai, because Ai has at least more options. This is just programmed on a limited basis. My original submission date was 10/14/2025. It's now 10/27/2025, and no progress. You see the status bar almost done, then suddenly prolong it further. I was hired 10/10/2025. However, my job (or now potential, tentative employer) cannot proceed with onboarding me because of Checkr. It's possible that my offer will be rescinded due to delays. Checkr not only needs to be investigated. The entire C-Suite Leadership needs to be gutted out and replaced. Company inefficiency comes from the top. Or, they need to go out of business where employers/companies can use better verification services. They also need to be held liable for loss wages on gig workers and job denials for those of us severely affected by the incompetence of Checkr. In this economy and tight job market, we can't afford to be victims of the poor/lack of service of this company.
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Checkr’s mission is to build a fairer future by improving understanding of the past. Our platform makes it easy for thousands of customers to hire millions of people every year. Using Checkr’s advanced background check technology, companies of all sizes can better understand the dynamics of the changing workforce, bring transparency and fairness to their hiring, and ultimately build a better future for workers.
Find out more about Checkr at www.checkr.com.See more