I've been using the service and encountered an issue where data exports appear to finish successfully in the interface, but the export emails never show up. I contacted the support team several times between late December and early January, providing detailed technical information, including: Export jobs show as completed, but no emails are received (including spam or junk). The issue continues across multiple attempts and dates. I specifically asked support to confirm: If the export emails were actually sent, the email address used, and if there are known delivery issues with certain domains. Unfortunately, despite follow-ups and requests to escalate to the technical team, responses have been quite slow, and the issue remains unresolved after more than 48 hours. It seems the issue is linked to email delivery rather than the export feature itself. I hope the service can enhance its support responsiveness and offer clearer technical troubleshooting for users facing delivery issues.
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Cheddar Flow is a real-time options order flow tracking platform designed to empower retail traders with institutional-level market insights. It provides users with advanced analytics, unusual options activity alerts, and dark pool data to help identify potential market trends and trading opportunities. Cheddar Flow's unique features include AI-powered signals, fast-moving sweep order tracking, and customizable filters that allow traders to focus on the most relevant information for their strategies. With its intuitive interface and comprehensive data analysis, Cheddar Flow aims to give traders a competitive edge by providing access to the same type of information used by smart money traders and hedge funds.See more
