I ordered on the 27th, expecting 1-2 day shipping, but it took a week. The item arrived with a broken internal part, even though the shipping box was undamaged. They couldn't replace it due to lack of stock and suggested a better model, which they then ran out of. I don’t understand why they wouldn’t hold one for me. They received my return last Thursday, confirmed by both the courier and customer service, yet I still haven’t received my refund. It has been a frustrating process. Avoid this seller. Don’t expect quick shipping or prompt replacements for damaged items, as promised on their site. It feels like a tactic to drive sales. Take a look at the negative reviews online before making a purchase elsewhere.
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