chelsea-boutique.co.uk

1
1 Based on 61 reviews

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Mark Jarvis
Would give 0 if this was possible

Would give 0 if this was possible. They make themselves appear as though they’re a uk based company, when in fact they are NOT. This is a Chinese company. Their returns policy is hidden in sub menus and not easy to find, and when my wife’s boots didn’t fit, they told me I would have to pay for delivery back to China for a full refund. This is not in line with UK Consumer Rights. Tried to charge it back but they’ve fought against Nationwide and now I’m stuck with a pair of boots that don’t fit. Avoid at all cost!!!

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Date of experience: Jan 26, 2026

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