Review Time
The local chemist has proven to be extremely disappointing. It typically takes 35-45 minutes to fill prescriptions, and when I go to collect my script, I always specify a certain brand, which I have noted in the system for consistency. Yet, I still receive the wrong brand and have to wait another 10 minutes for corrections. This situation is particularly frustrating as I need this medication every four weeks and have been doing so for over a decade. Each time I submit my prescriptions, the medication is often out of stock, requiring me to wait an additional 24 to sometimes 48 hours for it to be ordered. I seriously doubt I can continue with this service and am considering switching to another chemist. It's incredibly frustrating!
The local chemist has been incredibly frustrating. It usually takes 35-45 minutes to fill prescriptions, and despite specifying a preferred brand in their system, I consistently receive the wrong one, leading to another 10-minute wait for corrections. I've been on this medication every four weeks for over a decade, yet every time I submit my prescriptions, the medication is frequently out of stock, forcing me to wait an additional 24 to sometimes 48 hours for it to be ordered. I'm seriously considering switching to a different chemist as this has become unbearable.
I frequent the chemist in Dun Laoghaire and find the pharmacist and staff to be incredibly helpful. They took the time to explain a lengthy prescription for someone who had surgery, and the support from the team has been commendable. Kudos to all the staff at Dun Laoghaire!
I've consistently found the staff at the chemist to be helpful and polite, making for a pleasant in-store experience. On New Year's Eve, the store was crowded and hot, which made it hard to find what I wanted. The long queues during busy periods like Christmas and Easter could be improved, perhaps by offering more delivery options. Overall, their click-and-collect service has been reliable.
I regularly shop at the Fyshwick store and have always found the staff to be polite and thorough. The pharmacists go above and beyond to assist with any prescription issues. Recently, a staff member introduced me to a fantastic new product, which I greatly appreciate. Thank you!
The service at the chemist is quite convenient, and I've had no issues with customer service. I appreciate the product selection, but the overall appearance is quite outdated. Walking in feels like stepping back into the late 1990s, which is disheartening for customers looking to improve their health. The signage looks poorly designed, reminiscent of old blockbuster stores. An update to the store's aesthetic would greatly enhance the customer experience.
During my visits to the Mallow and Mahon branches, I felt constantly under surveillance by security guards, which was quite uncomfortable. All I needed was toothpaste, but even while browsing, I was followed by two guards. The price savings aren't worth the hassle, and I won't be returning. I advise others to reconsider their time here.
While the products are good, it's frustrating that online specials aren't available in-store for click and collect. I've been waiting seven days for my order, and the delivery service has been slow with no tracking updates. I won't be using delivery again.
I had a terrible experience with my order not being delivered. When I pointed out the mix-up with the address, the response was dismissive, making it feel like my issue. I will never shop here again, though I did receive a refund after some follow-up. Not all was lost, but the service needs improvement.
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