I am still waiting for a refund and have sent numerous emails, only to receive the same generic AI response about sorting it out. I'm extremely frustrated and feel scammed by this company, which seems to take advantage of people's emotions. It's truly disgraceful. I'll try emailing again, but I doubt I'll get a real person from customer service. Be cautious—this is a scam company; do not send them any money or place an order.
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