This serves as a serious caution based on feedback from others: if you rent out, particularly for short stays, and do not use their recommended cleaning services, they will deduct part of your deposit. Steer clear of this service, as they will always find a way through the inventory clerk to claim the property is unclean, regardless of its actual condition. They typically charge around £150-200 for alleged cleaning issues, even if you have thoroughly cleaned it. Many have shared similar experiences. They assert that they are not responsible, claiming the deposit is held by a third party, yet they require you to arrange professional cleaning, and the inventory clerk only takes photos that support their claims, not yours. It's a scam!
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Chestertons is London's estate agency - at the heart of what we do is our knowledgeable, experienced and enthusiastic team, who work hard on your behalf to make the process of buying, selling, letting or renting a property as easy as possible.
