I ordered a mattress January 17th 2026, delivery expected 7-14 days, after emailing 3 weeks later i was told it had just been finished being made to order and I would receive it in 3-5 days. I waited for delivery which never happened so i telephoned and was told I would get a call back but didn't get called back, my partner telephoned again on a Saturday and was told we would get a email on the Monday with a delivery date and that again never happened. Getting fed of of waiting now March 16th with no updates of delivery i emailed and asked for a refund, my email has been ignored, I opened a case with PayPal on March 26th to get my refund and have now been refunded by the company the same day.
Claim your business profile now and gain access to all features and respond to customer reviews.
Luxury furniture, lighting and interiors available at great prices with Chic Concept. The only destination for great quality modern furniture. Shop online.
