So after posting my review I received a call from Chic to say my mirror had been dispatched and would arrive on Saturday or possibly Monday!! The guy was constantly saying that my original order must have been lost and also that the mirror was now discounted and end of line and I had not paid much for it! What's that got to do with the fact that I have waited 40 odd days for it!!I honestly believe that if I hadn't given them a negative opinion on line I would not have received my order,he then asked me to retract my review once my order arrived!!! Having worked in retail for 28yrs for M&S I know what good customer service is, it is not waiting 40days for delivery of an item that you have paid for and not being told that as its reduced you should almost feel grateful your order was accepted.i won't be ordering from them again
Claim your business profile now and gain access to all features and respond to customer reviews.
Luxury furniture, lighting and interiors available at great prices with Chic Concept. The only destination for great quality modern furniture. Shop online.
