chicconcept.co.uk

4.3
4.3 Based on 161 reviews

Luxury furniture, lighting and interiors available at great prices with Chic Concept. The only destination for great quality modern furniture. Shop online....

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Alma Reed
The worst online purchasing experience…

The worst online purchasing experience I have ever had. Originally told delivery would be in two to three weeks, and ended up being over six weeks by me accepting an alternative product which was cheaper than my originally ordered one(no refund). One delivery turned up and I had to reject it as boxes had been opened and it was not the colour I had ordered and mismatched parts. So many messages telling me somebody was going to call me and didn't, deliveries turning up on different days and times compared to what I was advised. You don't expect such poor service in this day and age. Luckily I had ordered on a credit card so was on the verge of doing a charge back but finally received delivery of an alternative item. If you order make sure to use a credit card and expect to be chasing them.

1
Date of experience: Aug 24, 2024

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Business Details

  • Luxury furniture, lighting and interiors available at great prices with Chic Concept. The only destination for great quality modern furniture. Shop online.

  • language https://chicconcept.co.uk

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