I placed an order for family pajamas well ahead of Christmas, but they only arrived on December 26. After ordering, I read negative reviews about the service and tried to cancel before shipping, but received no response. I emailed numerous times to inquire about my order and requested a full refund if it didn't arrive by Christmas. The only reply I got was a 15% coupon for future purchases. When the order finally arrived, the quality was poor and it didn’t match the photos at all. I found the product to be really disappointing! I reached out again and was only offered a 20% refund and a 15% coupon. To return the items, I would have to cover the expensive shipping costs myself. This has been the worst online shopping experience I've ever had. I wouldn't even rate them with one star. Avoid purchasing from them!
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