I’ve been getting the runaround for over 10 months now since getting approval for a grant. (Edit- I’ve just taken another star off for another 5 months on top of that so 15 months in total & a winter with no heating). I’ve been holding off with a poor review because I was hoping that Cosy Homes (Rhea Projects LTD) would redeem themselves. They didn’t .It would be great if they actually paid attention to the needs of the vulnerable and disabled people they are getting paid to assist.I just got a stressful phone call from their customer service about my review. Now I’m upset by them once again because of their toxic attitude, so I’ve taken off another star. They constantly twist the narrative so I look like the problem not them. Had enough!It’s dehumanising when businesses pretend they care but to them you’re just a resource for profit, and the lies to cover themselves. Shameful.
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We are a partnership of 14 Lancashire Local Councils. Delivered by our Managing Agent Rhea Projects, Cosy Homes in Lancashire offer residents access to grants for a range of affordable, green heating and insulation solutions.
Grants available for;
Air Source Heat Pumps
High Heat Retentions Storage Heaters
Insulation
Solar Panels
Windows and Doors
Awarded Government funded Home Upgrade Grants, available to Lancashire residents.
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