chil.uk.com

3.9
3.9 Based on 33 reviews

We are a partnership of 14 Lancashire Local Councils. Delivered by our Managing Agent Rhea Projects, Cosy Homes in Lancashire offer residents access to grants for a range of affordable, green heating and insulation solutions. Grants available for; Air S...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Viola
My COSY HOMES experience

To begin with my review for Cosy Homes Lancashire wouldn’t of been great. My appointments to do the job kept getting cancelled due to unforeseen circumstances and a frequent amount of bereavements. Also the first plumber whom turned up ( I won’t name him ) was rude arrogant and only expected the job to take a day with just one person. I’d been told on initial review by senior staff that the job would take at least 2 days with 2 staff ! He wasn’t obviously in the mood to do a good job so he left which was fine by me! But then it took ages and months of freezing weather for someone new to eventually come to do the job ! And boy was I lucky as I got ‘Terry’ from Fleetwood and wow is he a hard conscientious worker! He never stopped apart from a small amount of time to eat his lunch! I’ve never known such a hard worker whom was polite easy to talk to and easy to get on with ! The weather was freezing too and at one point I offered him heat pads! He came across so many challenges in his job here due to the age and construction of our old boiler and my dads engineering around said boiler and area 🤣 ! The job took much longer than anticipated as I’d expected so I was very lucky the other chap left as he would never of done as much or as good a job as Terry did ! They say when one door shuts another one opens don’t they! There was an issue with the electrics that Terry had to pass off to the electrician Rob so that took a few extra days before Rob could attend to finish that off but he was also a lovely easy to get on with chap and that job was done quickly with ease thankfully. Apart from the plug socket not working in the boiler room ( hopefully they will be back to rectify that soon ) cosy homes staff did an awesome job and have improved my life immensely 😊👍

5
Date of experience: Feb 08, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • We are a partnership of 14 Lancashire Local Councils. Delivered by our Managing Agent Rhea Projects, Cosy Homes in Lancashire offer residents access to grants for a range of affordable, green heating and insulation solutions.

    Grants available for;
    Air Source Heat Pumps
    High Heat Retentions Storage Heaters
    Insulation
    Solar Panels
    Windows and Doors

    Awarded Government funded Home Upgrade Grants, available to Lancashire residents.
    See more

  • email enquiries@rheaprojects.co.uk
  • call 03306061488
  • language https://chil.uk.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More