childrensplace.com

1.3
1.3 Based on 81 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Erica Polydore
I ordered 6 jeans for my son

I ordered 6 jeans for my son. They arrived and looked nice, but after one or two washes multiple of them developed holes on them. Mind you, my son has some other jeans from walmart (Wondernation) that he's had for 2 years and they are still in great condition. He had not done anything differently with the jeans that we got from the children's place than the jeans he had from walmart. I also had washed the jeans all together, so they were washed the very same way. So there was no difference in how they were worn or how they were washed. The only difference was they quality. When I called children's place with my concern of their quality and desire for refund - they gave me a claim number and want me to return the item to determine if it is a quality issue on their end or damage on my part in which they would discard the items without giving me a refund. I have no problem returning the items but if their judgment is poor and they decide it was an issue on my end and not theirs, I will lose the defected items and my money. This is terrible customer service. If I could give a zero I would. This is bad quality and poor service. I will not be buying ANYTHING from childrens place again. Even walmart has better quality than them when it comes to their childrens jeans.

1
Date of experience: Dec 23, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More