I ordered a TV stand from the company, and it took almost a month, plus a passive-aggressive email before they even acknowledged my order with the shipping service. I was told it would arrive in week 52, which was about four weeks after I placed my order. Nine days later, I sent another pointed email since the shipment hadn't even been registered by the shipping service; on that same day, they confirmed my order and arrival date. Essentially, the company seems to act only after receiving reminders through assertive emails!
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