I ordered a pair of sunglasses, they were beautiful unfortunately didn’t fit how I wanted them to. HOWEVER, I have been extremely disappointed with the refund experience. I sent the sunglasses back immediately and received an email saying they had been received and processed. The email said refunds take max 15 days, unfortunately it’s been over 15 days and I’m still awaiting a refund. I have contacted customer service, and received no reply. Extremely disappointed in CHIMI and will not be using their website again.
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CHIMI was founded in Stockholm in 2016 with the philosophy to inspire the capturing of every aspect of modern life through eyewear. The products are imagined through the eyes of Scandinavian simplicity altered by a futuristic lens.
