Avoid this company at all costs! I ordered a winter hat on November 19th, 2025. The item was delayed due to a shipping error, and by mid-December, I still hadn’t received it, so I asked them to cancel the order and refund me. Now it’s mid-January 2026, and I haven’t received a refund. It feels like this company has just taken my money! I’m shocked that a retail business can operate this way.
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