I booked an appointment and paid an £80 deposit on a Sunday but couldn't arrive until Tuesday. On that day, I was informed they couldn't make the trip and promised to come the next day. However, they again canceled and told me I had to drive to them by 12pm if I wanted the repair done before Christmas. I made the drive despite having a severely cracked screen. Upon arrival, they claimed it would take 1.5 hours, although I was initially told it would be done in 1 hour. Ultimately, it took over 2 hours, and I had to call to check on the progress. To make matters worse, the replaced windscreen had scratches all around the inside. When I asked for a swap or a refund, they said I would have to wait until after Christmas. Needing the car, I reluctantly accepted. I couldn't cancel the appointment without losing the £80 deposit, and there was no discount offered despite my inconvenience. I also couldn't get a refund or replacement for the damaged screen, as they took too long to replace my windscreen with one that was already damaged. Due to the poor service, I chose to go elsewhere to fix the issues with my new windscreen to avoid further complications.
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Smashed Door/Boot/Quarter Glass? Stone Chip? Windscreen Replacement?
We are a mobile windscreen repair service that can see right through all your windscreen issues!
We’re based in Essex, covering parts of Kent and East London too.
We know damage to your car can be a right pain, so get in touch today, and with our fast, friendly, and flexible service, we ensure you’ll be comfortably back behind the wheel in no time!
http://www.chipsahoywindscreens.co.ukSee more
