Chirp has a lot of great deals on a wide variety of books, but their app has A LOT of issues. Books just disappear. Today a book disappeared that I had only read about 22%. Some finished books show up in My Library on my app, others do not. They show up in an archived section on their website and I have no idea how to get them back onto my app. They will tag a book if you already own it, unless it’s a different edition or publisher then no, they don’t let you know it’s already in your collection which is spread out over several sections (all, in progress, finished, my library, archived) Apparently they track books by publisher rather than book title & author — which is bizarre. The only way to contact customer support is via email and it takes them days to reply and their answer is ALWAYS “try refreshing your app” The only thing they excel at is selling the books — no issue taking your money whatsoever. The only reason I stick with Chirp is because I have bought hundreds of books from them over the years that SHOULD BE in “my library” and I don’t want to walk away from them. Buyer Beware
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