chirpbooks.com

4.6
4.6 Based on 160 reviews

Chirp is an audiobook service that brings you amazing limited-time deals on popular audiobooks, including New York Times bestsellers. No subscription or membership fees! Join Chirp for free at www.chirpbooks.com....

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Average Rating

4.6

/
5

160 Reviews

5 Star
79%
4 Star
13%
3 Star
3%
2 Star
3%
1 Star
3%

All Reviews

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Review Time

Joshua
Great Customer Service

Customer service answered my questions and fixed the payment issue I'm very satisfied with Chirp

5
Date of experience: Sep 21, 2025
Heather Bruce
APP has annoying glitches

The app has very poor performance...often stops and says there is an issue with 'download'. Listening this evening and had to restart the book 4 times in as many hours. Book selection is OK.

2
Date of experience: Aug 24, 2025
Andy Mullan
I purchased the chirp table massager to…

I purchased the chirp table massager to keep my spine streched out to help with my herniated disks and it does it wonderfully. Didnt really buy it for the neck massage part but using it stopped my horrible whiplash pain. This this is WELL worth the money

5
Date of experience: Aug 22, 2025
Sandy C.
only buy books you don't want to listen to or read.....

Thank goodness the audio book I purchased was cheap because it does not play in the app and their suggestion to download the book cannot be accomplished with the options they offer.

1
Date of experience: Jun 08, 2025
Charmaine W.
Meh…

Chirp has a lot of great deals on a wide variety of books, but their app has A LOT of issues. Books just disappear. Today a book disappeared that I had only read about 22%. Some finished books show up in My Library on my app, others do not. They show up in an archived section on their website and I have no idea how to get them back onto my app. They will tag a book if you already own it, unless it’s a different edition or publisher then no, they don’t let you know it’s already in your collection which is spread out over several sections (all, in progress, finished, my library, archived) Apparently they track books by publisher rather than book title & author — which is bizarre. The only way to contact customer support is via email and it takes them days to reply and their answer is ALWAYS “try refreshing your app” The only thing they excel at is selling the books — no issue taking your money whatsoever. The only reason I stick with Chirp is because I have bought hundreds of books from them over the years that SHOULD BE in “my library” and I don’t want to walk away from them. Buyer Beware

2
Date of experience: Mar 29, 2025
Wadsworth Rogers
I've bought a lot of books and been…

I've bought a lot of books and been mostly happy but I needed customer assistance as book I ordered didn't show up in MyLibrary. I've contacted "Customer Assistance" multiple times. I've received a number of automated nonhelpful replies. Now I've received 2 horribly complicated emails about multiple things I could waste my time doing that are not relevant to the situation. Am going to use a different book service.

1
Date of experience: Jan 29, 2025
menix
I bought my dad a gift card for Chirp…

I bought my dad a gift card for Chirp because I thought it was such a cool concept and he loves audiobooks! He reads a ton and the deals on the app are awesome. He accidentally purchased an abridged version of a book and their customer service was great. So nice and helpful. It made me like the company even more than I already did. Highly recommend!!

5
Date of experience: Dec 09, 2024
Dorian Cooper
Chirp never works

Chirp never works for me and even if you reach out to someone I never seem to get a response back. Never can get my bank to connect ever

1
Date of experience: Dec 13, 2023
Natalie Carter
Inconsistent connection to Bluetooth in the car

I listen to books only in my car. About 75% of the time, I had to reboot my phone to get the app to connect to my car's Bluetooth. I asked chirp about it. They advised to uninstall and re-install the app. This did not stop the problem. Because I was having to restart my phone so oftem, I decided it was too much of a hassle and stopped using it.

3
Date of experience: Dec 01, 2023
maximewallas
Great selections at great prices!

5
Date of experience: Oct 06, 2023

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Business Details

  • Chirp is an audiobook service that brings you amazing limited-time deals on popular audiobooks, including New York Times bestsellers. No subscription or membership fees!

    Join Chirp for free at www.chirpbooks.com.

  • email support@chirpbooks.com
  • language https://chirpbooks.com

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