ChitChats claims to be a Canadian company BUT uses a courier company called Dragonfly International Delivery based in the Philippines. I spoke with their customer rep who confirmed that after I had ordered a magnet from Juno Beach Centre Association in Toronto and their Executive Director, Alex Fitzgerald-Black, insisted on using ChitChats for deliveries in Canada. Short story: they did not deliver.Dragonfly delivery person threw a packet on the floor outside the public lobby of my building then claimed it had been “delivered”. There is a window to the superintendent’s office outside but that was ignored. FedEx, UPS and legitimate couriers can get access so why not fly-by-night Dragonfly?ChitChats AND the Juno Breach Centre Association are BOTH located in Ontario as I am so should have used Canada Post or domestic couriers but NOT Dragonfly or any similar offshore cheapo company. The tracking info was useless since the delivery was botched. Chit Chats closed my complaint ticket saying I should contact my “seller” which is useless.ChitChats needs to buy Canadian. Why go outside the country to deliver inside the country?Never deal with any vendor who uses ChitChts or Dragonfly if you want to get your stuff.
Claim your business profile now and gain access to all features and respond to customer reviews.
