Review Time
Worst courier ever !!!
Had a bad experienced ! , all my parcels was lost (9 boxes in total , as I had a business and do ships within Canada ) Tried CHITCHATS SELECT to send all my parcels , book in their website ,then assigned CANPAR ( their third party courier) to pick it up the parcels and hand over to them ( that’s the process in their website) and after it has been picked it up by the Canpar staff , I noticed 2 days after , the tracking number of each parcel was still not updating . I called Chitchats , but no one help me out !! They want me to call Canpar , yes I did ! , many times!!! , but Chitchats didn’t even help me out as they’re working with Canpar too ! Canpar help me to find my parcel ( took about 3 months ) , I don’t know if they try to find it or what !!! ( or just fooling me ! ) , They advised for insurance claim but they said not on their part but in Chitchats Selects, sent an email to them but no action or response!!!!!
Steal my parcel (worth 1000cad) all beauty products !!!!
Really disappointed!
Don’t trust this company !
CHITCHATS AND CANPAR !
Deceptive practices from start to finish. The tracking is horrible and ineffective, plus you have to switch to a different tracking number when they switch shipping companies mid ship. The package is now 4 days late after their promised delivery date. Ineffective, inefficient, incompetent and incapable. I had held off trying this company and now I wished I had never used them. Run!
Do not use this company.. if you are purchasing a product and see this is the shipping company, run! I placed an order it got shipped December 14, I was told 4to8 business days.. I am still waiting and today is jan 4.. the package sat at their facility for 10 days before it moved.. DO NOT USE THIS COMPANY
This company is terrible. They said they attempted a delivery, which was 100% false. I was home the entire day. We had a very light snowfall (1 cm), and not a single footprint to my door. And good luck getting any customer experience. Shame on any company using Chit Chats to save a couple bucks on shipping at the expense of actually serving their paying customers.
Two packages in one year didn't get delivered to me with ebay sellers who used chit chats. It took over three weeks ti even get a delivery notice which just said "delivery assumed" and nothing arrived. When i contacted them all I got back was an email that said contact the seller. Terrible service and I will never order anything from a seller that uses it.
My phone was unknowingly on silent and I accidentally missed the call when the driver buzzed me to open the lobby door. I noticed the missed call and I met him when he was leaving the package at my door and he gave me an attitude about it saying in an angry tone 'why didn't you answer the call...". This was totally uncalled for and made me feel uncomfortable.
ChitChats claims to be a Canadian company BUT uses a courier company called Dragonfly International Delivery based in the Philippines. I spoke with their customer rep who confirmed that after I had ordered a magnet from Juno Beach Centre Association in Toronto and their Executive Director, Alex Fitzgerald-Black, insisted on using ChitChats for deliveries in Canada. Short story: they did not deliver.Dragonfly delivery person threw a packet on the floor outside the public lobby of my building then claimed it had been “delivered”. There is a window to the superintendent’s office outside but that was ignored. FedEx, UPS and legitimate couriers can get access so why not fly-by-night Dragonfly?ChitChats AND the Juno Breach Centre Association are BOTH located in Ontario as I am so should have used Canada Post or domestic couriers but NOT Dragonfly or any similar offshore cheapo company. The tracking info was useless since the delivery was botched. Chit Chats closed my complaint ticket saying I should contact my “seller” which is useless.ChitChats needs to buy Canadian. Why go outside the country to deliver inside the country?Never deal with any vendor who uses ChitChts or Dragonfly if you want to get your stuff.
I would give zero stars if I could. Anyone should avoid using this company. they held onto my 7 packages for weeks without notifying me of anything. When I tried to figure out what's going on, it took them a week to get back to me to say I need to add some extra information. It's already been 3 weeks since I dropped them off and I had to refund all of my customers. Now I am giving them the information they need, they are ghosting me again. This is the most horrible shipping company I have ever dealt with. I will never use them again.
Worst courier ever !!! Had a bad experienced ! , all my parcels was lost (9 boxes in total , as I had a business and do ships within Canada ) Tried CHITCHATS SELECT to send all my parcels , book in their website ,then assigned CANPAR ( their third party courier) to pick it up the parcels and hand over to them ( that’s the process in their website) and after it has been picked it up by the Canpar staff , I noticed 2 days after , the tracking number of each parcel was still not updating . I called Chitchats , but no one help me out !! They want me to call Canpar , yes I did ! , many times!!! , but Chitchats didn’t even help me out as they’re working with Canpar too ! Canpar help me to find my parcel ( took about 3 months ) , I don’t know if they try to find it or what !!! ( or just fooling me ! ) , They advised for insurance claim but they said not on their part but in Chitchats Selects, sent an email to them but no action or response!!!!! Steal my parcel (worth 1000cad) all beauty products !!!! Really disappointed! Don’t trust this company !CHITCHATS AND CANPAR !
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