chloemason-attire.com

1.3
1.3 Based on 67 reviews

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kidd6653
How can I give this company zero stars

This company is highly deceiving. How can I give it zero stars? I ordered two dresses June 1 from purportedly a long-time New York City dress store "going out of business after 26 years". My package was held up in customs in LA for over two weeks--meaning my order most certainly did not come from NYC. It came from China. The delivery was June 28th. When I emailed customer service, "Olivia" said they were a new company and working out their delivery and distribution problems. New, from a sweat shop in Asia? ....or old and in NYC? Definitely the former, I now know.The products were horrible quality. Poor sewing on both dresses, baggy, and fabric that felt like the plastic wrap in your kitchen drawer.Extraordinarily low trust worthiness. Outrageously slow delivery. And I presume the return and refund will be equally difficult if not impossible. Do not use this company.UPDATED: The company says it is happy to accept a return. And I can send it to the following,---with the shipping costs as my responsibility. I was a deceived customer, when I am usually very discerning. I bet it cost them $2.00 to make these two excuses for two dresses. They will be going to Goodwill today.Do not fall for this scam. The is the return address they gave me: +86 17758231352Address Line 1: No. 439 Huancheng North RoadAddress Line 2: Jiangbei DistrictCity: NingboProvince: ZhejiangPostal Code: 315000Country: China

1
Date of experience: Jul 16, 2025

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