Review Time
I purchased a pair of shoes, and I did not receive them, even though I had an email claiming that they were delivered. I sent emails telling them that I did not receive it but there was no response. I wish I goggle the company before I make a purchase.
I would never recommend this company they are not honest
I purchased a pair of shoes, and I did not receive them, even though I had an email claiming that they were delivered. I sent emails telling them that I did not receive it but there was no response. I wish I goggle the company before I make a purchase.I would never recommend this company they are not honest
Chinese scam company. Clothing and shoes look good on website but are very poor quality and cheaply made. Prices look good as sale items but even sale prices are way too high. Save your money and don't be fooled. Crap clothing and cardboard shoes.
This review is for Mason & Chloe Vancouver. Their site reviews are likely fake and I wish I would have done more research. I assumed I was buying from a storefront in Vancouver. Instead it came from China and 3 weeks through customs. Pure garbage. Very cheap materials. Advertised for reg price $249. Seriously? It came not in a shoe box but a plastic bag. I could attempt a return but the customer is responsibly for shipping fees back to China.
As with other reviews the items I received were not at all as advertised. Cheap, not fabric advertised. They claimed a store front in Vancouver , this is a scam.There is a reason why you can’t see reviews on web site.I jumped too soon same on me for not researching deeper, good for you if you are reading this before purchase.All other reviews are exactly like my experience. Returns are to China, customer absorbs cost of any exchange or return, also pays additional taxes, and fees required at border.Scam alert, terrible experience, never again
Scam fraudulent company. Ordered dress, does not match picture and wrong size. You must pay for shipping to return that is between $250-$300. They apologized for the shipping costs, but that is just the way it is, and I’m quoting. Another thing I noticed, I keep seeing the same clothes, but thru different titles, DO NOT PURCHASE, all running the same scam.
This is a terrible company. I bought a dress and it did not fit. I returned it to the return address on the package and they said it was the wrong place for returns. Since it was too late to stop payment I am out for the price of the dress and postage both ways! Never buy from despicable company!
I’d give a zero stars if I could. Extremely poor quality fabric, stitching, fit. Advertised as a New York store but the items get shipped from China. Returns? Ship them back to China at your own cost! Don’t be duped by this business. Please do not buy!
Total crap. Went right into the trash. Did not resemble ad photograph at all. Also, beware: the exact ad copy about closing after 26 years is duplicated on instagram for at least two other “NY businesses”. And closing tonight at midnight was a month ago and they are still saying it, LOL. So, they scammed me with poor quality goods. OK. Live and learn. I’m fine. Just heed my foolishness.
This company is highly deceiving. How can I give it zero stars? I ordered two dresses June 1 from purportedly a long-time New York City dress store "going out of business after 26 years". My package was held up in customs in LA for over two weeks--meaning my order most certainly did not come from NYC. It came from China. The delivery was June 28th. When I emailed customer service, "Olivia" said they were a new company and working out their delivery and distribution problems. New, from a sweat shop in Asia? ....or old and in NYC? Definitely the former, I now know.The products were horrible quality. Poor sewing on both dresses, baggy, and fabric that felt like the plastic wrap in your kitchen drawer.Extraordinarily low trust worthiness. Outrageously slow delivery. And I presume the return and refund will be equally difficult if not impossible. Do not use this company.UPDATED: The company says it is happy to accept a return. And I can send it to the following,---with the shipping costs as my responsibility. I was a deceived customer, when I am usually very discerning. I bet it cost them $2.00 to make these two excuses for two dresses. They will be going to Goodwill today.Do not fall for this scam. The is the return address they gave me: +86 17758231352Address Line 1: No. 439 Huancheng North RoadAddress Line 2: Jiangbei DistrictCity: NingboProvince: ZhejiangPostal Code: 315000Country: China
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