On April 24, 2025, I ordered two shirts from Chloe and Mason from an Instagram ad. On May 23, I received one of the shirts, and it was nothing like it was shown in the picture. The ad showed a pretty lightweight crinkled material With long sleeves. What I got was a thick Pepto-Bismol colored shirt with short sleeves and thick, ugly fabric. I contacted them immediately for a refund and they said I could get a store credit, but I wanted a refund to my credit card. I have contacted them two more times and they have ignored my emails About a refund. The other shirt still has not arrived and the last it was tracked was May 25, 11 days ago – – remember, I ordered this April 24 and it is now June 2. They keep saying it is on its way and they have billed my credit card
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