I have never dealt with such an unprofessional company in my life.
From start to finish I have been given nothing but incorrect and misleading information about my order. I was repeatedly promised delivery dates that were never met, including the latest of being told it would arrive on Thursday 30th January or Friday 31st January at the very latest. Because of this, I wasted two full days staying at home waiting for a delivery that never arrived.
Despite asking multiple times for tracking information, this was ignored. There has been almost no communication unless I chased them and even then the responses were delayed and unhelpful. The timescales I am now being given were never mentioned at the time of purchase and the company has completely failed to deliver within any reasonable period.
At this point it has been over 3 weeks, I genuinely doubt my order is ever going to arrive at all. The entire experience has been frustrating, stressful and a complete waste of my time.
The company has been appalling throughout. Broken promises, false delivery dates, poor communication and zero accountability.
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Choice Furniture Superstore is one of UK's fastest growing independent, family-run furniture retailer, offering high quality furniture & outstanding services to customers across UK.
We have our own fleet of van's delivering nationwide to make sure your furniture reaches you in good condition without any transit damages.
