I had a very disappointing experience with CHOICES due to their poor service, lack of hygiene standards, and unprofessional conduct. Despite repeated complaints, the bathroom was left in a filthy state, and the agency showed no urgency in resolving it. Communication was chaotic, with messages often ignored and no coordination between the agency and landlord. It took nearly four stressful months, endless emails, and a formal dispute with evidence just to get my deposit back. CHOICES clearly prioritizes money over tenant well-being and shows no accountability. I strongly advise avoiding this agency if you expect even basic professionalism.
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Estate agents & Lettings agents in Bromley, Crawley, Redhill, Horley, Croydon, Caterham, Coulsdon, Sutton & Central London
