I have been dealing with choices for about 15 years and met a few pleasant individuals over that time. But all of that suddenly changed when I received a very abrupt, extremely disturbing email which lacked empathy.All this changed a month later when Denisa the portfolio manager sent me an email asking if she can help. Denisa was great and her empathy with genuine cause showed. She has since then been interacting with the landlord and myself and put me through a gentle transition understanding and confirming she genuinely cared what happens with a positive enough result. I think Denisa your an asset to your team and a credit to yourself, hope your directors are aware. I do wish there was more of you around. I wish you well in your endeavours.
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Estate agents & Lettings agents in Bromley, Crawley, Redhill, Horley, Croydon, Caterham, Coulsdon, Sutton & Central London
