Tried Sainsbury’s Chop Chop for first time and what a poor experience, totally unreliable. Confirmed post code was in area, made order and paid at 16:30, delivery due at 18:30. At 17:50 we had a notice saying order was cancelled. When we rang it was because we were 0.3 miles outside the 3 mile radius, despite all being ok when ordered. In addition, the system took £5.05 extra in case we were not in, and now we have to wait for its return despite the order being cancelled. Absolute rubbish, put us off using Sainsbury’s again let alone this ChopChop nonsense!
Claim your business profile now and gain access to all features and respond to customer reviews.
