Review Time
I have been ordering from them for many reviews so I am shocked to see the low rating. Most recently I' made an order and realized That somehow the quantity of books that ended up on the final order was wrong. I then ordered the other books as they were for a Bible study but called them to see if they could combine the orders. They could not but they shipped the other books needed for free. That's what I call customer service
I give then 1 star only because it was the only way I could write this review. My first purpose for ordering my book here was so I could support a Christian business. I ordered my boo on Jan. 7 and kept being told it was on backorder all the way out to Mar. 3, so I thought I would do a google search to find that the SAME book was available immediately from Amazon, Walmart, and even the Satanic Target. I notice now that they have numerous problems with delivering things ontime, so I will not go back.
We ordered small garden flags and later found a monthly charge of $16.95 without our consent. Upon contacting the support team, we learned about a membership fee we didn’t authorize. We were informed we would be reimbursed for any unused funds. Initially, we aimed to support a local store, but caution is warranted regarding extra fees.
We ordered small garden flags and later noticed a recurring charge of $16.95 monthly. When we reached out, we learned about a membership fee that we never agreed to or wanted. We were told we would be reimbursed for any unused funds. We initially intended to support a local business, but be cautious about unexpected charges.
I ordered 4 bibles and paid an extra $40 for overnight delivery. The package was shipped Friday morning, but I was informed that delivery wouldn’t be until Monday. They shipped with a courier that delivers on Saturdays, yet they refuse to refund the $40, closing the case.
As a loyal customer for over 30 years, I was disappointed to find that the company could only retrieve orders from 2020 on my personal account, while my business account has vanished entirely. I’ve invested significant money into their products, and it’s disheartening to see no record of it. Thankfully, I kept my receipts, but it’s frustrating that there’s no archive system for such a longstanding customer.
Books were shipped as ordered two years ago, which took some time. However, I recently discovered that I had been charged for a membership for the last TWO YEARS! My spouse thought the charge was a charity donation due to the company’s name. This feels very unethical and unchristian.
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