christianbook.com

2.3
2.3 Based on 47 reviews

Christianbook.com is the online home of Christian Book Distributors (CBD), the world's largest distributor of Christian resources. For over 25 years we've offered Christian books, music, Bibles, videos, software, gifts and more at the lowest prices and wi...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.3

/
5

47 Reviews

5 Star
27%
4 Star
2%
3 Star
2%
2 Star
12%
1 Star
57%

All Reviews

Filter Reviews

Review Time

Connie Heaps
I have been ordering from them for many reviews so I am shocked to see the low rating. Most recently

I have been ordering from them for many reviews so I am shocked to see the low rating. Most recently I' made an order and realized That somehow the quantity of books that ended up on the final order was wrong. I then ordered the other books as they were for a Bible study but called them to see if they could combine the orders. They could not but they shipped the other books needed for free. That's what I call customer service

5
Date of experience: Mar 01, 2026
Bruce King
I give then 1 star only because it was the only way I could write this review. My first purpose for

I give then 1 star only because it was the only way I could write this review. My first purpose for ordering my book here was so I could support a Christian business. I ordered my boo on Jan. 7 and kept being told it was on backorder all the way out to Mar. 3, so I thought I would do a google search to find that the SAME book was available immediately from Amazon, Walmart, and even the Satanic Target. I notice now that they have numerous problems with delivering things ontime, so I will not go back.

1
Date of experience: Feb 03, 2026
Booth Patterson
Surprise Monthly Fees

We ordered small garden flags and later found a monthly charge of $16.95 without our consent. Upon contacting the support team, we learned about a membership fee we didn’t authorize. We were informed we would be reimbursed for any unused funds. Initially, we aimed to support a local store, but caution is warranted regarding extra fees.

1
Date of experience: Jan 12, 2026
Laura Taylor
CAUTION: Unauthorized Charges

We ordered small garden flags and later noticed a recurring charge of $16.95 monthly. When we reached out, we learned about a membership fee that we never agreed to or wanted. We were told we would be reimbursed for any unused funds. We initially intended to support a local business, but be cautious about unexpected charges.

1
Date of experience: Jan 11, 2026
Denzil Smith
Overnight shipping not honored

I ordered 4 bibles and paid an extra $40 for overnight delivery. The package was shipped Friday morning, but I was informed that delivery wouldn’t be until Monday. They shipped with a courier that delivers on Saturdays, yet they refuse to refund the $40, closing the case.

1
Date of experience: Dec 26, 2025
Niles Powell
Disappearing Order History

As a loyal customer for over 30 years, I was disappointed to find that the company could only retrieve orders from 2020 on my personal account, while my business account has vanished entirely. I’ve invested significant money into their products, and it’s disheartening to see no record of it. Thankfully, I kept my receipts, but it’s frustrating that there’s no archive system for such a longstanding customer.

2
Date of experience: Dec 17, 2025
Uriah H.
Unexpected Membership Charges

Books were shipped as ordered two years ago, which took some time. However, I recently discovered that I had been charged for a membership for the last TWO YEARS! My spouse thought the charge was a charity donation due to the company’s name. This feels very unethical and unchristian.

2
Date of experience: Nov 12, 2025
Heidi Walker
Significant delay

I placed an order for a book in September 2025, and now it’s January 2026, yet I’m still waiting for it!

2
Date of experience: Sep 30, 2025
Poor Shipping Experience

The shipping process is very slow, and it takes a long time to receive items. If you need something for a Sunday school lesson, it’s best to order at least a month in advance.

1
Date of experience: Sep 14, 2025
EB74
Best Christian Bookstore!

In our view, this is the best Christian bookstore in the world. They offer excellent products, competitive prices, outstanding packaging, and prompt shipping! My partner and I have been satisfied customers for over 30 years. Well done!

5
Date of experience: Sep 04, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Christianbook.com is the online home of Christian Book Distributors (CBD),
    the world's largest distributor of Christian resources. For over 25 years
    we've offered Christian books, music, Bibles, videos, software, gifts and more at
    the lowest prices and with unbeatable service.

  • language https://www.christianbook.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More