I had previously left a 5 star review that I have just deleted.
Just had the pleasure of dealing with Julia after filling in the contact us questionnaire on the app about an issue I was having.
I got a pretty short reply.
"Dear Mr. Davies,
please provide us with more information.
Best,
Julia"
No specifics so not sure what info' they needed so gave my name and where I live. This is what I got back.
"Dear Nathan,
thanks for letting us know your name and where you live. That’s very helpful!
If you’d like us to actually assist you, it might be even more helpful to send us some details about the watch or the sale number, or maybe even a specific request.
Looking forward to hearing from you—with a bit more information.
Best regards,
Julia"
If the info' isn't in the original request there is a way to ask for it, this is not the way.
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