chronocanada.com

3.7
3.7 Based on 31 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Roger Taylor
Please don't throw your money away!

Please save your money and do not buy anything from this guy. I placed an order on November 14 2025 for a stock watch, nothing custom, for my nephew for a Christmas gift. I emailed Johnathen to make sure it would arrive by Christmas. He assured me it would only be 3-4 weeks. In a couple of weeks I get a USPS tracking number but it says “awaiting package”. Christmas comes and goes and nothing. I sent Johnathen an email telling him that I no longer need the watch, since I had to replace the gift for my nephew, and that I would be disputing the charge. I then opened a dispute with the CC company to do a chargeback. Miraculously, on January 22, the watch shows up (he had to have pulled another watch off the shelf and sent it, as it only took a few days to get it, and it had a different tracking number.). I emailed him immediately and asked to return it since I had no need for it, and had I told him weeks ago to cancel it. He sent me the return address , but I had to return it at my expense. I did open the watch when I received it just to see the quality, and was shocked at how bad it was. The pics on Facebook look great, and at first glance it looks ok, but I have seen $50 watches that are much better quality. $330? Are you kidding me? You can buy a really good watch for that money these days.Anyway, I returned the watch the next day, he received it, then after receiving it he challenged my dispute, and the CC company REVERSED the chargeback, giving him his money back. Now he has the money AND the watch, and the dispute is closed and can’t be re-opened. Initially he told me that he would refund my money in 5 days minus a re-stocking charge. That was a month ago, and each time I email him he has a different excuse. He is out of town, he can’t find the order, Shopify has not paid him yet, etc.If this is the type of business that you are comfortable dealing with, be my guest. No way he will ever see any more of my money.

1
Date of experience: Nov 14, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More