I initially wanted to avoid trading in my vehicle, but the salesperson was overly aggressive. In a rush, I got pre-approved by my bank and mentioned I needed about two weeks to finalize the deal due to work commitments. They requested my credit card to hold a deposit, but the finance representative used it without my consent to buy new plates, even though I could have used my old ones. When I returned to sign, I was pressured into a deal that I didn’t want, and I regretted not sticking to my original plan. I felt misled about the credit card hold and the plate situation. I wouldn't recommend this sales department based on my experience. I have already told a colleague about my negative experience, which cost them another potential sale. The salesperson’s claims about a fair deal were misleading, with significant markups on vehicles. Buyer beware.
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