I wanted to avoid trading in my vehicle, but the sales representative was overly aggressive, and I ended up feeling pressured. I was in a rush and had already received pre-approval from my bank, indicating I needed about two weeks to finalize things due to work commitments. They requested my credit card to hold a deposit, but the finance representative used it without my consent to buy new plates for the vehicle, even though I could have used my existing plates instead. When I returned to sign, I was told that the deal was losing momentum, and despite my hesitations, I felt compelled to agree because they insisted they had already secured plates. In hindsight, I wish I had stood my ground and walked away. Unfortunately, I felt rushed and didn't. I do not recommend this dealership for purchasing a vehicle. I personally will never return, and I've already shared my experience with a coworker who has decided against buying from here. They misrepresented the situation regarding the credit card hold and the plates, claiming I needed new ones when that wasn't the case. The sales tactics felt deceptive, and the price markup on decent trucks is significant. I received $43,500 for my truck, but they were asking $56,500, which felt unfair. So, be cautious if you consider buying from the sales department here. On a positive note, the service department was excellent and fair in my experience.
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