I find the payment system of this service extremely frustrating and expensive for customers. I already pay $613 monthly, yet I face additional fees just to submit my payment. Each month, I incur an extra $4 for using a debit card or Apple Pay, and $6 for PayPal, simply because I don't live near one of their locations. When I tried to pay directly from my checking account to avoid these charges, I was told it wasn't possible. After seeking assistance, I was informed that my bank account number was incorrect, despite reading it directly from my bank’s website. Previously, they waived a late fee when I was just one day late, but this time, they refuse to assist and have charged me an additional $18 late fee. I wish this service showed more consideration for their customers instead of making payments unnecessarily complicated and costly. I only chose them because they were the first lender willing to finance my vehicle.
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Chrysler Capital is the Full-Service finance provider for FCA US LLC and its dealers. Chrysler Capital provides full-spectrum automotive finance for FCA US LLC dealers along with fleet, lease, floorplan and business lending solutions.
Chrysler Capital is known for its innovative technology and dedication to helping more consumers purchase Chrysler, Dodge, FIAT, Jeep®, Ram, SRT®.See more
