I haven't been able to access my account online for over six months. I'm entirely paperless, and every time I call, I'm told that I should be able to log in within 7-10 business days. Now, as the end of November approaches, I still can't log in. This has led to multiple late payments and finance charges, potentially affecting my credit report. There seems to be no process in place to resolve this issue, and I doubt they even track their support problems. I will never finance another vehicle with this service again.
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Chrysler Capital is the Full-Service finance provider for FCA US LLC and its dealers. Chrysler Capital provides full-spectrum automotive finance for FCA US LLC dealers along with fleet, lease, floorplan and business lending solutions.
Chrysler Capital is known for its innovative technology and dedication to helping more consumers purchase Chrysler, Dodge, FIAT, Jeep®, Ram, SRT®.See more
