I faced a frustrating situation with the service. Initially, the item I ordered was unavailable, and after a week, I was told it was finally shipped. However, another week passed without delivery, prompting me to request an update. Four days later, I was informed that the product was damaged in transit, and I received a refund without any option for a replacement. Since it was meant as a gift, I had to quickly find a similar item from a different seller, resulting in further delays.
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