Steer clear of this service. I placed an order on 16/11/25 with a requested delivery date of 23/12/25. I opted for a specific delivery date, but there was no tracking number and the parcel didn’t arrive on 23/12. Their customer service is nonexistent; emails and phone calls go unanswered, and they don’t respond on social media either. I needed the hamper for the specified date, as I didn’t want cheese too far in advance for a Christmas gift. Even if it eventually arrives, it's too late now, as I had to buy a replacement hamper from another seller, which was delivered within 24 hours of ordering. This company should take notes from how others operate. Extremely disappointing. I won’t be using this service again.
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