chukka.com

3.4
3.4 Based on 140 reviews

Chukka Caribbean Adventures provides dynamic tour experiences for active adventurers, culture & leisure seekers in Jamaica, Belize, Grand Turk & St. Lucia...

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Grant
CAUTION! Issues with booking the tram tour online.

CAUTION! I attempted to book a tram tour online through the service's website. During the payment process with a Visa card, I encountered multiple errors. I reached out via email, and they created the booking, charging USD 180 to a Mastercard. A few days later, I noticed another charge of 180$ on my Visa, but in a different currency. I've informed the company about this fraudulent transaction, but they have been unresponsive to my emails—except for one asking for proof, rather than addressing the issue. Please be cautious. I've reported this to my bank and Visa for further assistance. Regarding the tram tour itself, the caves are stunning, but paying USD 65 per person for a ride in a cramped electric vehicle is not worth it. The check-in process at the cave was the least efficient I have ever encountered. I cannot recommend using this service.

1
Date of experience: Dec 23, 2025

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