Failed to deliver my order, Despite emails and phone calls my order was not delivered and no contact after they said would get back to me after 48 hours, it is now over 60 hours.Their delivery agents Hermes claimed to have put the order mens Trainers, shirt and two belts all in one order Through my letterbox which was untrue. My cctv proves no one approached my property or door at the time or date stated. Chums appears to make excuses for Hermes and had little interest in resolving the missing order. Very poor customer service and not a company I would deal with again. I may have to take legal action to recover my money and losses.
Claim your business profile now and gain access to all features and respond to customer reviews.
Traditional clothing, underwear and shoes for men and ladies plus range of personal hygiene, mobility and lifestyle products.
