I had to rate this company with one star, but I would have preferred to give none. This is the worst insurance provider I've encountered in my lifetime of purchasing home insurance. I paid for legal protection as well, which has proven to be completely ineffective, and the delays have been outrageous. I have one claim from September 2023 and another from February 2025 related to damages caused by my neighbor. The company handling the claims seems to prefer crafting their own narrative rather than accurately reflecting what happened, which is misleading and prevents them from paying out. I wanted to hire a surveyor for a chimney stack report and drone footage, but instead, they first assigned a company that failed to complete the job, which led to another company being brought in. All of these appointments seem unnecessary and subpar, contributing to the rising insurance premiums we all face. My neighbor has caused damage to my property twice now, and my insurance and legal cover should be protecting me, but they are doing everything to avoid responsibility. It’s a complete farce! This provider is associated with several well-known names in the industry, and I cannot recommend them for your home insurance needs. They have let me down and caused an immense amount of stress. My experience is tied to the second incident with my neighbor, as I've had to deal with numerous long emails, letters, and calls involving the entire insurance process to even remember the first incident back in 2023.
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Churchill Insurance was one of the UK’s first direct motor insurers. Over the years our business has grown and so has the range of cover we provide. We offer car insurance, home insurance, travel insurance, pet insurance, van insurance and breakdown cover. Churchill is one of Britain’s most recognisable brands, thanks to our brand mascot Churchill the dog. Churchill provides good value insurance that lightens the load by working hard for our customers to get everything seamlessly back into place so that they can relax and get back to enjoying life to the full.See more
