In 2022 this company carried out a flat roof insulation including fibre glass on our dormer. I am writing to express my dissatisfaction with the service. Since the installation we have experienced persistent issues. I have raised these concerns on several occasions and they have consistently acknowledged the problems but have failed to resolve them. The most significant issue is a persistent leak. Despite their repeated visits, they have never been able to fully fix the problem. The fibre glass installation should not be leaking.
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