Bad faith business. I rent cars dozens of times a year. Their advertised price does not include MANDATORY fees that will be added upon pick up. Car chains are mandatory (half of the year) AND not included in the price. The surprise cost added to my bill upon pick was THREE TIMES MORE PER DAY compared to advertised. My booking voucher explicitly said "Pay at pick up:0.00 EUR" and yet I paid three times more than my prepayment. They know exactly what they are doing.Can't wait for the drop for surprise fees (they hinted at a mandatory clean up fee).This will be escalated, reported, and claimed back (rented at one of Milan's locations).
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